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TERS - Total Building Restoration and Disaster Restoration Solutions
Document & Books Restoration
Home | Restoration | Documents & Books


book and document restorationTERS restoration experts have been in the recovery business more than 30 years, with more than 100 years of combined experience. We have recovered millions of documents, legal files and books, as well as gained nationwide acclaim for successfully completing the most challenging book and document restoration projects.
With in-house facilities larger than 100,000 square feet, TERS can process and restore several million documents monthly. TERS restoration experts use a unique approach for document restoration. The company outshines competitors with its unique freeze-drying method customized specifically to document restoration. The TERS seasoned document restoration experts are well-trained in the field of book and document recovery, drying, freeze-drying and decontamination. They know all features of the emergency services and how to best serve your needs – timely, cost-effectively and efficiently.

Our disaster recovery is unmatched for situations involving water damage to documents, having successfully completed many recovery projects. Our technical superiority has been recognized on numerous recent document restoration and recovery projects. 

In case of a fire or flood, one of the most important concerns is to save your irreplaceable documents, books, and photos. Property can be rebuilt and furniture replaced, but documents, artwork, and precious photographs are one of a kind. Our years of recovery and restoration experience can help you save your sensitive documents, books, and art. 

What Types of Documents and Media Can TERS Restore?

TERS specialists are trained and experienced in document recovery and paper document restoration. Using our in-house advanced technology and equipment, our expert team can recover and restore all types of documents, from legal documents to damaged photographs. After recovering the documents, our team can convert them to electronic media and upload them to your company or personal cloud.

TERS' Restoration Support Services:

  • 24-hour around-the-clock emergency hotline: 877-777-3117
  • On-site expert restoration assistance & consulting
  • On-site restoration evaluations & environmental testing
  • On-site pack-out assistance
  • On-site re-shelving and re-filing
  • On-site climate control system
  • GREEN decontamination and deodorizing to remove smoke odor
  • Vacuum freeze-drying services
  • Pickup and refrigerated transportation
  • Freezer and climate-control rooms
  • Barcode tracking systems for large projects

TERS' document and book recovery services are offered to both our residential and commercial customers. For very large disasters, our mobile drying equipment can be set up and installed on site. This treatment includes the application of our recovery and salvage process that includes:

  • Cryogenic freeze-drying of documents and books
  • Removal of surface contamination, mold and soot
  • Decontamination & deodorizing to remove smoke odors
  • Blueprints and maps recovery
  • Photocopying of damaged or undamaged materials
  • Relabeling, indexing, and reordering of files
  • Microfilm drying and restoration
  • Book restoration and preservation
  • Freeze-drying and control drying of books and documents
  • Restoration of legal files, medical files, and historical documents
  • Restoration of archives, library materials, and special collections
  • Recovering magnetic media
  • Photo restoration, including film, negatives, and old slides
  • Document digitization and imaging
  • Deacidification and VOC abatement

Damage to Archives, Books, Files and Documents requires special care. Trying to brush away soot can cause further damage, as can unfolding wet paper. TERS document recovery and restoration experts use state-of-the-art equipment to remove soot, mold and other residue. TERS specializes in document restoration and digitization services for affected documents. 

How Do TERS Experts Perform Paper Document and Photo Restoration?

Time is a key factor in restoration, and it is vital for any damaged document or damaged photograph to be restored as soon as possible to allow the best possible results. TERS experts use several scientific processes with our unique and cutting-edge customized equipment to effectively restore your documents.

Flood- and Water-Damaged Document Restoration

Water- and flood-damaged photographs can only be restored by professionals. TERS experts are fully equipped to recover documents before it’s too late. When important paper documents or books are exposed to water, TERS’s document restoration specialists use climate control rooms, specially designed molecular sieves, and thermal and vacuum freeze dryers to restore books, documents, art, and other paper materials. After drying is completed, our clients will often use our digitization services to digitize their archives.

Our professionals recently assessed, inventoried, packed, transported, dried, restored, and digitized one of the world’s largest legal archives, with over 62 million documents. This second-to-none project was successfully completed by TERS after Hurricane Sandy.

Mold-Damaged Document Restoration

When a vital document is infected by mold, bacteria, or other microorganisms, the TERS document restoration process includes advanced sterilizing of the document using electron beam radiation or gamma radiation. Our document restoration services can save entire libraries from further decay and biocontamination.

TERS is the only company that performs chemical, lead, and asbestos removal on documents.

Fire-Damaged Document Restoration

In case of fire or smoke damage, TERS’s paper document restoration and recovery process includes state-of-the-art decontamination and cleaning methods, such as particulate contaminant removal, ionized air washing, and GREEN deodorization.

TERS is the only company that performs GREEN document recovery, restoration, and digitization in-house.

TERS’s Document Restoration Mobile Laboratories

TERS has a large in-house inventory of mobile freeze-dry chambers and equipment to freeze all types of documents on-site. Within hours of our arrival, the damaged documents will be inventoried, packed, frozen, and shipped to our document recovery center. We use only proven methodologies and procedures for cost-effectively and safely ensuring a successful document recovery project.

TERS - Freeze dry trailer

We serve the US and Canada and can be on-site within 24 hours. In case of emergency, it is vital to begin document recovery and restoration procedures as soon as possible. Contact TERS, 24/7, at 877-777-3117, and let our team help you save your valuable documents and books.

TERS’s document restoration technicians receive in-house training that includes top industry knowledge. All services are performed in-house following our proven protocols. As a government- and police-approved vendor, all of our document restoration facilities have high security measures, secure access, and 24/7 monitoring.


MEMBERSHIPS: Indoor Air Quality Association Inc. ASHRAE - American Society of Heating, Refrigerating and Air-Conditioning Engineers RIA - Restoration Industry Association ACAC - American Counsil for Accredited Certification Mold Inspection Consulting and Remidiation Organization NADCA - National Air Duct Cleaners Association USGBC: U.S. Green Building Council IIRC - Institute of Inspection, Cleaning and Restoration Certification